Taxpayers can get help any time of the year

When the federal income tax-filing deadline come and go, some taxpayers might still need tax help. To offer their hep the IRS has several resources available for taxpayers year-round: 

Resources

IRS.gov. Taxpayers can find all sorts of helpful information on IRS.gov. They can click on “Help” at the top of the home page to access several online tools. They can also get answers to their tax questions with the Interactive Tax Assistant and the IRS Tax Map. Anyone who is waiting for their refund this summer can use ‘Where’s My Refund?’ to check the status of their refund.

Taxpayer Advocate Service. TAS is an independent organization within the IRS. TAS employees can help people who are experiencing economic harm, who are seeking help in resolving tax problems, or who believe that an IRS procedure is not working as it should. Taxpayers can contact TAS by calling the case intake line at 1-877-777-4778 to determine if they are eligible for assistance.

Low Income Taxpayer Clinics. The LITCs provide professional representation to individuals who need to resolve tax problems. These clinics also help taxpayers who speak English as a second language. They can represent eligible taxpayers at no charge in tax disputes with the IRS.

Multimedia Center. Taxpayers can watch dozens of YouTube videos on a variety of topics. They can view them in English, Spanish or American Sign Language. They can also listen to IRS podcasts. All are available in English and Spanish.

Twitter.  Taxpayers on Twitter can get tax-related announcements and tips from @IRSnews. @IRStaxpros tweets news and guidance for tax professionals. Tweets from @IRSenEspanol have news and information in Spanish. The Taxpayer Advocate Service sends tweets from @YourVoiceAtIRS.

Galloway Tax Express is open year-round to help taxpayers with an issues they may have after tax season. We can be contact by phone at 336-705-6322, website or email.

Taxpayers Can Now Connect with the IRS on Their Phone

Anyone with tax questions can just grab their phone for answers. The IRS has a mobile app, IRS2Go, which is available for free to use on Android and iOS devices. It’s also available on Amazon. Taxpayers use the app to:

• Check the status of their refund.
  Taxpayers can check on their refund status within 24 hours after the IRS receives their e-filed return, or about four weeks after mailing a paper return.
  
• Make a payment.
  The app offers easy access to mobile-friendly payment options like IRS Direct Pay. This offers the taxpayer a free, secure way to pay directly from their bank account. Users can also make a credit or debit card payment through an approved payment processor.
  
• Find free tax preparation assistance.
  Eligible taxpayers can access free tax software from their mobile device to quickly prepare and file their taxes and get their refund. Taxpayers who got an extension of time to file their taxes can use the app to file through the October extended filing deadline.
  
• Get Helpful Tips and Information.
  Taxpayers can use the app to link to IRS accounts on social media. Users can do things such as watch helpful videos and access IRS tweets. Taxpayers can also use the app to sign up to receive IRS Tax Tips by email.
  
• Stay Secure.
  Users can use IRS2Go to create login security codes for certain IRS online services. This allows the taxpayer to retrieve codes through IRS2Go instead of using text messages.